AI Agents
Customer Support Agent
- Responds to customer inquiries across channels
- Integrates with CRM/ERP for status lookups
- Learns from historical conversations
- Supports Arabic/English omnichannel
Knowledge Management Agent
- Responds to customer inquiries across channels
- Integrates with CRM/ERP for status lookups
- Learns from historical conversations
- Supports Arabic/English omnichannel
Document Summarization & Extraction Agent
- Extracts entities from contracts & invoices
- Feeds structured outputs into ERPs
Field Service Support Agent
- Troubleshooting guide for technicians
- IoT telemetry integration
- Predictive maintenance suggestions
- Supports Arabic/English omnichannel
Sales Enablement Agent
- Generates proposals, pricing rationales
- Recommends cross/upsell
- Integrates with Salesforce, Oracle Fusion, HubSpot
- Supports Arabic/English omnichannel
HR Interview Screening Agent
- Screens CVs
- Conducts pre-interviews
- Scores candidates based on criteria
Compliance & Risk Agent
- Flags anomalies or policy violations
- Provides justification logs
- Learns from incident patterns
- Supports Arabic/English omnichannel
Procurement Intelligence Agent
- Analyses quotes
- Suggests best vendor fit
- Tracks delivery risks
Developer Productivity Agent
- Suggests code optimizations
- Automates documentation
- Scans for security vulnerabilities